Support

Get in touch

Have a question, found a bug, or want to suggest a feature? Email us and we’ll get back to you as soon as we can.

Frequently asked questions

Is my progress backed up?

Yes. Your progress syncs through your private iCloud account, so it’s there on any device signed in to the same Apple Account. We can’t see or access it.

I’m not getting daily reminders.

Make sure reminders are turned on in CocoDrilo’s settings, and that notifications are allowed for CocoDrilo in the iOS Settings app. A Focus mode can also silence them.

How do I restore a purchase?

Use Restore Purchases in CocoDrilo’s settings, signed in with the Apple Account you subscribed with.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open the iOS Settings app, tap your name, then Subscriptions.

How do I request a refund?

Refunds are handled by Apple at reportaproblem.apple.com.

Which devices are supported?

See the App Store listing for current compatibility.

How do I delete my data?

Your data lives in your private iCloud account, so only you can delete it: go to Settings > [your name] > iCloud > Manage Account Storage > CocoDrilo on your device.